Privacy policy

This Privacy Policy describes how Samuel Pressure Vessel Group ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spvgstocktanks.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, including directly from you, automatically through your use of the Services, and from third parties. The types of personal information we collect depend on how you interact with our Site and use our Services. We may use your information to:

• Provide products and services, including processing payments, fulfilling orders, and arranging shipping.
• Improve our Services and understand customer needs.
• Communicate with you, provide customer support, and respond to inquiries.
• Market products and services, including through emails and other communication methods.
• Enhance website performance using cookies and similar technologies (see below for details).

What Personal Information We Collect

Direct Information: When you provide us with information through our Services, it may include:

• Contact Details: Name, address, phone number, and email.
• Order Information: Billing and shipping address, payment details, and order history.
• Account Information: Username, password, and other security information.
• Customer Support Information: Information provided when contacting us for support.

Usage Data: We may collect information about your interaction with our Site, such as IP address, device details, and browsing activity through cookies and other tracking technologies. For details about our use of cookies, see Shopify's cookie policy.

Third-Party Information: We may also obtain information from third parties, such as vendors who support our Site, including Shopify and payment processors.

How We Use Your Personal Information

We use your personal information for various purposes, such as:

• Providing Products and Services: To perform our contract with you, process payments, fulfill orders, manage accounts, and facilitate shipping and returns.
• Marketing and Advertising: To send promotional materials and tailor advertisements.
• Security and Fraud Prevention: To detect and address potential fraudulent activities.
• Service Improvement: To analyze usage and improve our Services.

Disclosure of Personal Information

We may disclose your personal information to:

• Service Providers: Vendors who assist with payment processing, data analytics, customer support, and other services.
• Affiliates: Within our corporate group for business purposes.
• Legal Compliance: To comply with legal requirements or in response to lawful requests.
• Business Transactions: In connection with mergers, acquisitions, or similar events.

We do not sell your personal information to third parties.

Cookies

We use cookies to improve our Site's functionality, run analytics, and deliver personalized content. Most browsers accept cookies automatically, but you can adjust your settings to decline cookies. Note that blocking cookies may affect the functionality of our Services. We do not respond to "Do Not Track" signals.

Children's Data

Our Services are not intended for children under 16. If you believe we have collected information about a child, please contact us at corporate@samuel.com to have it removed.

Security and Retention of Your Information

We implement safeguards to protect your information. However, no method of transmission over the Internet is entirely secure. We retain your information for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Right to Access/Know: Request access to your personal information.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request corrections to inaccurate data.
• Right to Opt-Out: Opt-out of certain data uses, such as marketing communications.
• Right to Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at corporate@samuel.com. We may need to verify your identity before responding to requests.

International Data Transfers

Your personal information may be processed outside of your country of residence, including by third-party service providers. For transfers outside the European Economic Area (EEA), we rely on standard contractual clauses or similar legal mechanisms.

Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: corporate@samuel.com
Address: 2121 Cleveland Avenue, Marinette, WI, 54143, USA